Virgin

Virgin uses the T-Mobile network which means that coverage is the same as for T-Mobile.

Virgin Contract

You can now have a monthly contract from Virgin. There are a choice of packages which each come with a free phone. You can choose a 12 or 18 month contract and when this comes to an end, you can either choose a new phone or reduce your monthly charge to the cheaper tariffs available.

All inclusive calls can be used to any UK network or landline, at any time.

When inclusive minutes and texts, if applicable, have been used up, standard Virgin charges come into place.

PAYG

You can choose whether you pre-pay or pay by Direct Debit for your PAYG phone calls.

PAYG Bundles

Virgin have a selection of bundles to choose from, see the table below. Either calls, texts, or a mixture of calls and texts or texts and pictures. It may save you money to have a bundle, but work out who your calls are made to and whether they are long or short, as you could end up paying more!

Virgin bundles can be added to your account whenever you choose and they will continue until you cancel them. Only one bundle can be added at a time and if it runs out before the end of the month you pay for your calls at the normal virgin mobile rates.

You can change your bundle type at any time, but must wait until the next month before it comes into force. You must give at least two days notice.

Unused time is rolled over to the next month even if you change your bundle.

Group Call

With Virgin, you can make a call with up to 20 people at the same time. The other people can be on any mobile network, on a landline, or even abroad.

It will cost each person involved in the call their normal call cost to a Virgin mobile phone. As a Virgin customer the costs are standard, 15p per minute for the first five minutes in a day and 5p per minute after.

Virgin Contract Tariffs inc VAT, per minute *
Choice of bundle	Talk 60	Talk 60	Talk 60	Talk 60	Talk 100 Text 200	Talk 200 Text 400
12 month contract	£20.00	£24.00	£32.00	£44.00	£32.00	£44.00
18 month contract	£18.00	£22.00	£30.00	£40.00	£30.00	£40.00
monthly payments when contract is up	£10.00	£14.00	£24.00	£36.00	£24.00	£36.00
Inclusive minutes	60	100	200	400	100	200
Inclusive Texts	none	none	none	none	200	400
Rollover	one month

Virgin Mobile Phone Tariffs inc VAT, per minute * PAYG and after inclusive time has run out
	First 5 mins	After first 5 mins	All times
UK Landlines Virgin Mobiles Virgin WAP	15p	5p	N/A
Other Mobiles	N/A	N/A	35p
AnswerPhone	Free as long as you have some airtime left
	SMS per message sent
to Virgin Mobiles	3p
to other UK Mobiles	10p
to non UK mobiles	20p
to receive messages	free
	MMS per message sent
to Virgin Mobiles	30p
to other UK Mobiles	30p
to email	30p
to receive messages	free
Customer Services per call	10p
Directory Enquiries	first min 60p, then 30p per min
0800 numbers	standard rate except for some charities
0845 numbers	10p
0870 numbers	15p
1 GPRS per Kb	0.5p
* Calls are billed by the second and charges rounded up to the nearest penny, except for international calls and those received abroad which are billed by the minute. Minimum call charge is 5p
1 This is the rate for GPRS both at home and when roaming. That means that Virgin GPRS is excellent value overseas.

Virgin Bundles
Choice of bundle	Cost per month inc VAT
	£7.50	£10.00	£14.00	£24.00	£36.00
calls to UK landlines and all UK mobiles	40 min	60 min	100 min	200 min	400 min
Texts	100	200	400	800	1500
Calls Texts	20 min 30	30 min 60	40 min 100	100 min 200	200 min 400
Texts Pictures	70 10	120 15	200 20	500 30	1000 50

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